Twilanswer

Getting Started • 1 min read

How to Purchase a Twilio Phone Number

A Twilio phone number enables routing in Twilanswer. Learn how to buy a voice-capable number to use in Twilanswer.

Buying a Twilio Number

  1. Navigate to Twilio’s Phone Number Management
  2. Click “Buy a Number”
    • This option is located in the top right corner of the page.
      Twilio Console Buy a number
  3. Search for a Phone Number
    • To use a number with Twilanswer, ensure it has Voice capabilities.
    • You can search by:
      • Country: Twilanswer works best in the United States.
      • Capabilities: Select Voice to ensure compatibility with Twilanswer.
      • Number Preferences:
        • First part of the number: Search by area code.
        • Anywhere in the number: Useful for finding a number with a brand name.
        • Last part of the number: Helpful if you want a specific ending.
  4. Purchase the Selected Number
    • Click Buy next to the number you want.
      Twilio search results and Buy
    • Verify the pricing and capabilities before finalizing.
    • Click Buy {Phone Number} to confirm the purchase.

Using Your New Number in Twilanswer

Once you purchase a number, refresh Twilanswer so the new number appears. You can assign it to call routes, the dialer, and primary number settings—for example, choose it under Incoming Call when configuring a route:

Incoming call phone number selection in Twilanswer

Your new number will be available for:

  • Call Routing
  • The Dialer
  • Primary Number Selection

Important Note on Call Routing

Your new Twilio number is now ready to use with Twilanswer!