Twilanswer

Getting Started • 1 min read

How to Delete a Twilio Phone Number

Remove an unused Twilio phone number and understand how it affects Twilanswer call routes and options. Learn how to delete the number.

Deleting an Unused Twilio Number

  1. Navigate to Twilio’s Phone Number Management
  2. Select the Number to Delete
    • Find the number you want to remove in your Active Numbers list.
      Twilio Console Active Numbers list
  3. Access Phone Number Properties
    • Select the Phone Properties Tab
      Twilio phone number properties
  4. Release the Phone Number
    • Scroll to the Properties section.
    • Click Release Phone Number.
    • Confirm the release when prompted.

Effects on Twilanswer

Twilanswer after a Twilio number is removed

  • If you refresh Twilanswer after deleting a number, it will no longer appear as an available option.
  • Any Call Routes that were pointing to the deleted number will no longer be connected.
  • If needed, update your call routes to use a different number.

For more details on setting up new numbers, see How to Purchase a Twilio Number.

Your Twilio number has now been successfully removed from your account!